If you have the business branded Office 365, one of the components is OneDrive for Business. This is storage for your company’s files. There’s the SharePoint side which is mainly used for sharing documents with teams. Then there’s the OneDrive for Business Personal storage. OneDrive in the cloud syncs to your desktop/phone/tablet/laptop, giving you access to your files from anywhere. Whatever is in the ‘cloud’ should appear on your devices, as you’ve set it up. There are syncing issues from time to time and today we want to look at a newer feature of OneDrive for Business, and that is a tool to fix syncing issues from your desktop/device.
I’ve been a user of Office 365 since it was available. The first year or so I’d have many sync issues that were very difficult to resolve. One time I completely removed O365 from my work station and reinstalled it to fix the problems – that’s how hard it was to diagnose and figure out by myself. There is contextual support and forums, but they weren’t very robust back then. They are much better now, although the search still leaves something to be desired.
I haven’t had sync issues for quite some time, so I was actually happy to see this sync ‘warning’ recently, so I could use it in my blog. Your system tray icons give you so much information, including the status of your OneDrive. The business icon is blue and the consumer is white. When you see the warning, simply right-click on the blue cloud.
Then you’ll see this menu with many choices pop up. This time I only had 1 error, so I clicked on ‘Repair’. This has usually fixed things for me, this time it didn’t AND it told me what to try next.
Here’s the message when I clicked the ‘Repair’ link.
Then here’s the message that said it wasn’t fixed.
After I clicked the ‘next’ button (not seen, but it’s located in the lower half of the above image). The software did tell me to try the ‘sync now’ command and see if that worked. Then if that didn’t work, the software suggested I try the ‘stop syncing a folder’ command and then start it again. This time, the ‘sync now’ command got things back to normal again. So my blue icon showed up with no ‘warning’ exclamation mark on it.
OneDrive for Business repair options are more robust and easier to use than the consumer OneDrive repair which we talked about last week.
From the Microsoft Blog – For Office 365 Home ($9.99/mo) you’ll get 1 TB per person (up to 5 people), and with Office 365 Personal ($6.99/mo) and University ($79.99/4yr) you will get 1 TB per subscription. This is a great follow on to our April announcement that all OneDrive for Business customers will get 1 TB of cloud storage per person too.
To put in perspective, if you buy 1 Office 365 business license at $60/year, you’ll get 1TB of storage at no extra cost. That more than pays for your subscription.
If you’re looking for a new email solution, you can try O365 for 30 days free–I doubt you’ll go back.
If you’ve installed OneDrive from Microsoft, I hope you found the installation painless. There is a wizard that initially walks you through the process by asking just a couple of questions. After that, your files, pictures and other documents should seamlessly sync across your computer, to the cloud and to any other of your devices where you have OneDrive installed.
Sometimes sync errors happen. You can tell because there will be a red image that appears over the OneDrive icon in your system tray. Earlier this year (around May, 2014, I think), Microsoft put out a troubleshooter tool to help correct sync errors. These are some common errors you might see (from the Windows article):
I wish the OneDrive troubleshooter tool would pop up and ask to run as we’re having problems, but it doesn’t. You can download it from the link above, or just do a search for the OneDrive Troubleshooter tool. You can save it to your desktop, but it might be best to download and run it each time you have a problem in case the tool has been updated.
When it starts running, you’ll immediately see the screen below, so of course choose ‘Next’.
You might notice the ‘Advanced’ hyperlink. The only choice there is to check that you want repairs to be made automatically. Then that’s it. It runs, looks for errors and hopefully fixes them. I haven’t had the opportunity to use it, so I can’t say how well it works. If anyone out there has some experience with it, please leave a comment below.
I do think having this tool is an improvement from having to troubleshoot errors on our own. OneDrive has been making constant upgrades to their service. The one I’m waiting for is the one where I will have files shared with me available to me on my computer instead of having to log into the cloud to access them.
Happy Independence Day! We are headed to our local parade, where we’ll see the high school bands (the best part), some cleverly decorated and patriotic ‘floats’ and to just have a good time people watching.
We’re going to look at Amazon Prime Music, launched mid-June, 2014. This music streaming service is free to all Amazon Prime members. They’ve had music in the cloud for some time, but it was your music and you had to upload it, (that took time and bandwidth).
The new Amazon Prime Music has been upgraded. There are apps for the web, Android, iOS, etc. everything but Windows Phone (which I have). The apps actually have a nicer look than the web interface that I use when I’m logged into Amazon. I haven’t tried it out yet on my Kindle Fire, but I probably won’t use it there anyway. Since I’m at my desk all day, I’ll just stay logged into the website.
Here are some Instructions from Amazon. It’s pretty easy to figure out.
Note: To play Prime Music, you need to add it your music library first.
To find Prime-eligible music, and add it to your music library:
The web player isn’t that glamorous, but it functions. The left column has playlists and recently listened to. The middle, and largest area, is filled with your current playlist and a list of songs. The right column tells you what you’re listening to and then shows other music or similar music for sale that you might want to buy – you can purchase singles or albums.
Scan through the playlists and click on one. For example, I looked at Easy Listening. When I clicked that, I was presented with many subsets of easy listening. When you click on a playlist, you then are asked to add it to your library. I noticed that when it was in my library, I could then click to start playing each song on that playlist. It’s rather confusing to me though, that I can click on a song and then see multiple choices of whether I want to add it to a playlist (maybe a list I already have?), delete it from that playlist, and several other things. So that’s something to figure out.
When a song is playing, you’ll see the song and artist name and over to the right there will be similar songs. Some are for sale and some are ‘Prime’ and you can add them to your playlist. That’s nice. I noticed you can search by artist or album. Some artists are missing. Frank Sinatra is a favorite of mine and he wasn’t there. Luckily, I’ve imported quite a few of my Sinatra albums. So don’t expect to find every artist there.
I installed the app for the web and it’s a lot nicer looking than the web interface. It does give you another open program on your computer, but that’s not a big deal. Here’s a glance at what it looks like.
I’ve been using Pandora for years and it’s been OK, not crazy about it, but then I probably haven’t put in enough time to really tell it what I like. I have 5 or 6 ‘stations’ and rotate among them. I’ve noticed that the same songs are played over and over again. You can click the thumbs down or ‘put to sleep’, but they seem pretty repetitive. Since I use it as background filler noise, I tend not to notice it too much. Then you have the time-outs and the refreshing and the annoying ads that continually play on the screen. I will minimize it so I don’t have to see them and sometimes mute the most annoying of the ads. I’m not able to listen to my own music through their player, that’s a nice bonus over at Amazon.
I’m going to switch over to the Amazon Prime Music Player. I’ll have so much more variety and the ability to listen to my own music without any ads.
Did you know you can pin videos in your Pinterest account? I didn’t until yesterday when I listened to a great webinar by Melanie Duncan, the Queen of Pinterest (at least to me). It was hosted by Amy Porterfield (Queen of Facebook). I really enjoy tuning into informational webinars. If you’ve thought about using Pinterest for business, this article will give you some reasons why you may want to and some of the tips I learned.
I have a Pinterest account that is pretty sparse at the moment. I haven’t succumbed to the Pinterest time suck vortex just yet, but it wouldn’t be hard. You can find me here. This is my personal board. I will be starting a board for business since I learned some pretty cool things you can do with a business Pinterest account. There are two reasons you may want to set up a business Pinterest account:
If you have a personal account, you can easily convert it to a business account. When I signed into my account yesterday, it said ‘it looks like you’ve been using this account for business, would you like to convert to a business account?’ I think it knew because I had put my website in the account information.
If you, like me are thinking, ‘what would I pin on a business account?’ Here are some ideas from the webinar:
These are the things ‘99% of people don’t do on Pinterest’, that will put you ahead of the crowd:
So does this get your brain spinning and thinking about all the things you can do with Pinterest? If you have a Pinterest page – business or pleasure – leave a link in the comments.